ORGANISATION POSITIONING FOR THE FUTURE

  • Customer Relationship Management
  • Global e-Business
  • Global Entrepreneurship
  • Global Marketing Strategy
  • Leader’s Creativity Thinking
  • Human Factor in Industry
  • Partnership Mentoring
  • Organizational Behavior
  • International Business
  • International Joint Venture Management
  • Legal Aspects of Global Business
  • New Product Development
  • Organizational Corporate Governance
  • The Excellent Organisation

MEMBER OF STAFF/EMPLOYEE

Unlock the Employees Knowledge, Skills & Abilities

  • Improving Communication & Interpersonal Skills
  • Building Service Excellence to be a Global Organization
  • Customer Service at its Best to Bet your Competitors
  • Front liners/Front desk & Customer Service Excellence
  • Marketing Communication and its Competitive Edge
  • Sales Potential Analysis and Target Marketing
  • Dynamic Selling
  • Sales Presentation and Closing
  • Telephone Etiquette
  • Building Customer Centric Organization
  • Improving Personal Productivity and Contribution
  • Understanding Group Dynamics and Teamwork

MANAGERIAL ROLES AND EFFECTIVENESS

  • Building a Winning Team
  • Transformation & Change Management
  • Leadership
  • Management of Change
  • Business Strategy & Strategic Management
  • Market Research
  • Marketing Management
  • Marketing Segmentation & Analysis
  • Operations Strategy for Industry
  • Practical Product Management
  • Project Management for Specific Industries
  • Quality Management & Techniques
  • Risk Management
  • Coaching & Mentoring
  • Strategic Management & Techniques
  • Strategic Management Planning for Managers
  • Supply Chain Management
  • Team building & Motivation (Indoor & Outdoor)
  • Technology Management
  • Operation Management
  • Communication & Interpersonal Skills
  • Service Excellence in an Organization
  • Innovation Strategy
  • Integrated Marketing Communication
  • Knowledge Management
  • Effective Marketing, Sales & Consumer Relations
  • Staff Training and Skill Development
  • Human Resource Management and Development
  • Change Management
  • Strategic Outsourcing
  • Leadership, Human Relations and Motivation
  • Staff Appraisals & Assessment
  • Enhancing Social and Behavioral Skills
  • Basic staff social and behaving techniques
  • Grievance Handling, Managing Misconduct and Counseling
  • Business English – writing, speaking and presentation skills
  • Problem Solving and Decision Making
  • Coaching, Counseling and Mentoring
  • Managerial and Supervisory Skills
  • Business Management and Development